FAQs

Who are you?

LDSSURVIVOR.com is a veteran-owned and operated business. We strive to provide high quality and useful survival gear and other interesting products. We buy directly from the manufacturers and ship straight to you, so we cut out the middleman and pass the savings on to you.

When will I get my items?

Right now we only have a single shipping rate that we use. The good news is that it is free for you, but it usually takes between 14-21 days for you to get your items. In the future, we plan on adding an expedited shipping option but that day is not today.

Please make sure that you provide us an accurate shipping address. If you discover that you made a mistake after placing the order, email us ASAP at admin@ldssurvivor.com. We can change the shipping address if we catch it before processing is complete. In the case of an incorrect address, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

If you ordered multiple items, they might all arrive in the same package. However, for logistical reasons, they will sometimes be sent in separate packages.

Do you ship outside the United States?

No, right now we only ship to addresses within the United States.

Can I return my items?

The bottom line is that we are going to do everything we can to make you happy. No unreasonable request will be denied. If you decide that you do not want your item, we can give you a full refund for items that are still in their original packaging. However, the buyer will be responsible for shipping fees incurred. We will exchange or refund any items that you receive that are defective.